Programs Coordinator

Programs Coordinator
May 24, 2025
Urgent
Apply Now

Job Description

The Programs Coordinator is responsible for planning, executing, and evaluating CED’s
professional training programs This role ensures efficient coordination of resources, a high-quality learner experience, and alignment with the organization’s academic and operational standards.

Key Responsibilities:
Program Planning & Delivery

  • Develop and manage program calendars and training schedules for all cohorts.
  • Coordinate logistics, including venue booking, trainer availability, and materials
    preparation.
  • Ensure smooth program launches, class coordination, and closing activities.

Participant Management

  • Handle all student communications from enrolment through post-training support.
  • Coordinate onboarding, orientation, and certification procedures.
  • Address participant inquiries and escalate issues as needed.

Program Evaluation & Reporting

  • Track learner attendance, satisfaction scores, and assessment results.
  • Maintain updated training records, dashboards, and reports.
  • Support quality assurance processes and improvement strategies.

Stakeholder Engagement

  • Liaise with trainers, guest speakers, and vendors to ensure effective collaboration.
  • Support marketing and business development teams by providing program insights
    and data.
  • Facilitate feedback collection and engagement from alumni and employers.
  • Collaborate with the team to facilitate and moderate webinars, and other activities for
    the programs.
  • Develop the content for programs such as webinars, workshops, etc.

Marketing & Promotion Support

  • Collaborate with Marketing & Communications to ensure timely promotion of
    programs, develop contents for the programs for events and social media platforms.
  • Support logistics for webinars, workshops, and recruitment events.
  • Help develop program success stories and learner testimonials.

Key Performance Indicators (KPIs):
Key Competencies:

  • Strategic planning and execution
  • Strong verbal and written communication
  • Proactive problem-solving and decision-making
  • Excellent interpersonal and stakeholder engagement skills
  • Detail-oriented with a strong sense of accountability
  • Proficiency in digital collaboration tools and project management platforms

Qualifications & Experience:

  • Bachelor’s degree in education, Business Administration, Information Technology, or a
    related field.
  • 2–4 years experience in program coordination or educational administration
  • Familiarity with professional programs.
  • Experience in learner management systems (LMS) and virtual learning platforms is a
    plus.

Interested persons should send their cv to ciegoffice@gmail.com

Related Jobs